At The Jersey City Bicycle Company, we take pride in being a small business dedicated to providing personalized service to our customers. That is why we offer 24/7 text customer support to ensure that our customers are fully decided on their orders before making a purchase. Please note the following regarding returns:

• No refunds or returns on special orders unless otherwise discussed.
• Restocking fee may apply.
• In-store credit may be offered on a case-by-case basis.

For any inquiries or further clarification, please contact us directly. Thank you for your business. Best, The Team @ The Jersey City Bicycle Company.

At The Jersey City Bicycle Company, we are committed to assisting our customers in making informed decisions when it comes to selecting bicycles and accessories. Our dedication to personalized service extends to offering person-to-person customer support via text message at our shop number. Whether you have questions about bike models, accessories, or need assistance with your order, you can text us 24/7, and we'll be delighted to assist you every step of the way. Your biking experience is important to us, and we're here to ensure you find the perfect fit for your needs. 551-229-7894